Model Context Protocol
Powering
the AI
Enterprise.
Your enterprise-grade communications platform — and the data layer that makes AI genuinely powerful.
What AI Can Do With Your Data
Your communications system is one of the richest sources of context for your AI.
Every call, SMS thread, and team conversation your organization has ever had lives in RingCentral. That's not just a record — it's the context layer that separates a generic AI assistant from one that genuinely understands your business.
MCP connects that archive directly to your AI tools, so they can take action on real data — not just answer questions in a vacuum.
The more context your AI has, the more value you get from your AI investment. RingCentral gives it the richest context available.
01
CRM Enrichment
Log calls, capture leads, look up contacts, and attach notes — automated CRM hygiene through natural language.
02
Communication Analytics
Call volume over time, duration patterns, busiest hours, and conversation content analysis via transcripts.
03
Coaching & Insights
AI analyzes your communication patterns to surface coaching tips, flag improvement areas, and benchmark outcomes.
04
Customer Engagement
Initiate calls via RingOut, automate SMS interactions, access and prioritize voicemails, extract action items.
05
Team Collaboration
Search internal message history, send messages, and maintain context across team channels.
Broad Compatibility
Works with the AI platforms you already use
OpenAI
Anthropic
Google
Microsoft
MCP Server Catalog
Available servers
Connect your AI to RingCentral's communication data layer in minutes. Four servers, thirty-plus tools.
📞
RingEx Phone
Calls & Messages
Full access to your calling and messaging data. AI can query call history, read AI-generated call notes, and read SMS and voicemail — all as natural language.
1 Access call history & AI call notes
2 Read SMS, fax, and voicemail messages
💬
RingEx Chat
Team Messaging
Let AI work with your team chat. Catch up on conversations, post updates, and open new chats — all through natural language.
1 Access team chat history & messaging
2 Post messages and open conversations
🛠️
RingEx Admin
Account & Directory
Give AI visibility into extension, presence, and directory data — plus generic dispatch tools for anything else on the RingCentral platform.
1 Search the company directory
2 Check extension & presence status
🔗
App Connect
CRM Integration
Let AI handle your CRM workflows. Log calls, capture leads, look up contacts, and attach conversation notes — through natural language, automatically.
1 Log calls to CRM automatically
2 Look up and create contacts
3 Capture leads from conversations
4 Attach notes to customer records