Changelog¶

All notable changes to RingCentral MCP servers are documented here.
Format follows Keep a Changelog.

[Unreleased]¶

Three new servers published, replacing the monolithic RingCentral MCP server:
RingEx Phone — https://mcp.labs.ringcentral.com/ringex/phone (call log, AI call notes, SMS/fax/voicemail messages)
RingEx Chat — https://mcp.labs.ringcentral.com/ringex/team-chat (Team Messaging / Glip)
RingEx Admin — https://mcp.labs.ringcentral.com/ringex/admin (tool discovery, generic operations, extension, presence, directory)
Tool names changed as part of the split: generic dispatch tools (gatekeeper_select_tool, platform_call_get_operation, platform_call_post_operation, platform_list_get_operations, platform_list_post_operations) were removed in favor of dedicated, purpose-named tools, and Glip tools were renamed to the team_messaging_* convention. See the migration notes on each server page for common renames.

The deprecated monolithic https://mcp.labs.ringcentral.com/ringex server and its documentation have been removed. Use RingEx Phone, Chat, and Admin above instead.

findContactByPhone — improve phone number normalisation for international formats
rcGetCallLogs — add support for filtering by call direction (Inbound / Outbound)

createContact — create new CRM contacts directly from an AI conversation
findContactByPhone — look up CRM contacts by phone number (complements findContactByName)
getPublicConnectors — list available CRM connector integrations

createCallLog now accepts incomingData.logInfo as a direct pass-through from rcGetCallLogs records

Tools will be marked deprecated in the changelog and tool description at least 30 days before removal.
Breaking parameter changes will be announced with a 14-day notice.
Deprecated tools return a deprecation_warning field in their response.